Bank St. Appointment

Book your next appointment with Reflections by calling 613 563-1700, or request an appointment online by filling out the form below. (Subject to availability.)

All online requests will receive an email reply (please check junk mail for replies just in case) , followed by a phone confirmation of requested time approval or alternate availabilities. If you have not received a reply within 24 hours , please contact us during regular business hours at 613 563-1700.

Please note: Cash only for tips

Please note we are CLOSED Sundays and Mondays

Reservations - Bank St.

24-hour Cancellation policy

   Your appointments are very important to our team professionals.   We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, to please provide us with 24-hour notice. This way, our team professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or ‘no shows’ become a habit, you will be charged a cancellation fee. Here is our general breakdown of cancellation fees:

   •   Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
   •   ‘NO SHOWS’ will be charged 100% of service amount

As a courtesy, we do call, or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.

Late/Tardy Policy

We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our teams’ day by delaying them for their clients who come in on time. For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 10 minute grace period. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!

Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies. See you soon!

Bank St. Appointment

Reservations - Bank St.

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